FAQs

What’s the difference between seeing a psychologist and a registered social worker?

Both psychologists and registered social workers can provide psychotherapy in Ontario, although their professional training and scopes of practice differ. Psychologists receive specialized graduate training in psychological assessment, diagnosis, research, and treatment. Registered social workers who provide psychotherapy bring clinical training and experience in addressing emotional, behavioural, interpersonal, and social difficulties. Both are regulated professionals who must practise within their areas of competence. At Toronto Psychology Centre, we value the expertise of both professions. When recommending a therapist, we consider their experience with your concerns, therapeutic approach, and suitability for your needs—not simply their professional designation. We believe effective therapy depends on clinical knowledge and judgment, as well as the ability to develop a collaborative, responsive therapeutic relationship. Formal psychological assessments and diagnoses are provided by appropriately qualified psychology professionals.

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How do I know whether I need therapy or a psychological assessment?

Therapy and psychological assessments serve different purposes, although they can complement one another. Therapy helps you understand and address difficulties through an ongoing relationship with a therapist. It may involve developing coping strategies, exploring emotions, or changing patterns that are affecting your life. A psychological assessment is a structured evaluation designed to answer specific questions about attention, learning, development, emotional functioning, or other concerns. For example, someone struggling with attention and organization might benefit from therapy, an ADHD assessment, or both. You don't need to know which service is right for you before contacting us. Our initial consultation can help clarify your concerns and explore the available options.

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Do I need a physician’s referral to book therapy or an assessment?

No. You can contact Toronto Psychology Centre directly to arrange an initial consultation. A physician's referral is not required to access our private therapy or psychological assessment services. Some extended health insurance plans may require a physician's referral for reimbursement, so we recommend checking your policy before booking.

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How do I know if therapy is right for me?

You don't need to be in crisis or have a mental health diagnosis to consider therapy. Some people seek help for anxiety, depression, OCD, trauma-related difficulties, or other psychological concerns. Others feel overwhelmed, persistently self-critical, disconnected, or caught in patterns they don't fully understand. You might notice that the same difficulties keep appearing in your relationships, that you're struggling to manage emotions, or that things which once felt manageable have become increasingly difficult. Therapy offers an opportunity to understand what's happening and consider what might help. If you're uncertain whether therapy is appropriate, our initial consultation is a place to begin that conversation.

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Why do I understand my problems but still struggle to change?

Knowing why something happens doesn't always change how we feel or respond. You may recognize that you're overly self-critical, avoid conflict, or repeatedly seek reassurance. Yet when a familiar situation arises, you find yourself responding in much the same way. Emotional and behavioural patterns can become deeply learned. Some may once have helped us cope, protect ourselves, or manage difficult relationships. Therapy can help you recognize these patterns as they occur, understand what maintains them, and develop different responses. Depending on your needs, this might involve practising new behaviours, working through difficult emotions, or experiencing new ways of relating to yourself and others. Insight can be an important beginning. Change often requires opportunities to respond differently.

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What happens during my first therapy appointment?

Your first appointment is an opportunity for your therapist to begin understanding you, the concerns that brought you to therapy, and what you're hoping to change. You'll have time to discuss your current difficulties, relevant personal history, and strengths. Your therapist will also explain their approach, review confidentiality, and answer your questions. The initial assessment process may take one or two sessions. As your therapist develops a clearer understanding of your needs, you'll work together to identify goals and consider an appropriate treatment approach. You don't need to arrive with a perfectly organized explanation of what's happening. Part of therapy is developing that understanding together.

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How do you decide which therapy approach is right for me?

Different difficulties respond to different forms of treatment, and what helps one person may not be the best approach for another. Our clinicians draw on psychological research, clinical expertise, and an understanding of your concerns, experiences, and preferences when developing a treatment plan. For some difficulties, such as OCD, research supports specific treatments that should play an important role in care. For other concerns, several approaches may be appropriate. Your therapist will consider what the research suggests, what you're hoping to achieve, and how you're responding to treatment. Evidence-based practice involves more than selecting a treatment supported by research; it also means applying that knowledge thoughtfully to the person receiving care.

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Do you prescribe medications?

As registered psychologists we do not prescribe medications. We are fully respectful of individuals’ decision to use or not to use medications and we are happy to work collaboratively with family physicians and psychiatrists in this regard.

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