We believe it’s important to have clear information about fees, insurance coverage, and our practice policies before beginning therapy or a psychological assessment. Below you’ll find answers to some of the practical questions involved in arranging care.
Fees
Fees for therapy range from $200 to $300 per session, depending on the clinician’s qualifications, training, and experience. Services are billed on an hourly basis.
During our complimentary initial telephone consultation, we’ll discuss your concerns and help you find a clinician who may be a good fit for your needs. We’ll also explain the applicable fee before you book an appointment.
Fees for psychological assessments vary depending on the type and scope of the evaluation, the complexity of the concerns, and the clinical time required. We’ll discuss the anticipated fees with you before proceeding.
Insurance Coverage
Toronto Psychology Centre is a private practice. Psychological and social work services are not covered by OHIP.
Many extended health insurance plans provide full or partial reimbursement for services delivered by registered psychologists, psychological associates, or registered social workers. Some plans may also cover services provided by clinicians working under the supervision of a registered psychologist.
Coverage varies by plan, including annual limits, eligible services, and coverage for psychological assessments. We encourage you to confirm your benefits with your insurer before booking, including whether a physician’s referral is required for reimbursement.
We provide receipts that you can submit to your insurance company. We do not bill insurers directly.
Eligible psychological and social work services may also qualify as medical expenses for income tax purposes, subject to applicable CRA requirements.
Payment
Payment is due at the end of each therapy session. We accept Visa and MasterCard and provide a receipt for your records and insurance reimbursement.
Cancellation Policy
We understand that circumstances sometimes arise that require an appointment to be changed or cancelled. We ask that you provide as much notice as possible so that the appointment time may be offered to someone else.
Therapy appointments: Please provide at least 48 hours’ notice of cancellation or rescheduling.
Psychological assessment appointments: Please provide at least 72 hours’ notice of cancellation or rescheduling.
Appointments cancelled with less than the required notice, or missed appointments, are generally charged at the full scheduled rate, except in certain extenuating circumstances.
Privacy & Confidentiality
Protecting your privacy is an essential part of our work. Our clinicians are bound by applicable professional standards and Ontario privacy legislation governing personal health information.
Information shared in therapy or during a psychological assessment is treated as confidential and is not disclosed without your consent, except where disclosure is required or permitted by law.
Your clinician will explain confidentiality and its limits during the informed consent process, and you’ll have an opportunity to ask questions.
A written copy of our privacy policy is available upon request.